7 Trading Place, Henderson, AucklandWe’re open Mon – Fri, 9 a.m. – 5.30 p.m. Late Night Thurs to 7.30 p.m. Saturday 10 a.m. to 1 p.m. Closed Sundays, Public Holidays & Long Weekends
Frequently Asked Questions
CLICK BELOW FOR OUR LINKS
Do you print my designs that I have made myself
Which payment methods are accepted in the Online Shop?
Mastercard and Visa. In our Shop we also have EFTPOS / Creditcard 4% Surcharge / Cash
How long will delivery take?
There are many variations for Delivery of your Goods. Please allow an extra 2 Business Days for Transit time on Courier. 2 Business Days – Envelopes / Invitation Covers / Pre-made Items (Back Orders vary up to 30 Business Days (but usually 7 Business Days, you are most welcome to check with us on a particular item) 2 to 3 Weeks – Invitations or Stationery Items (Personalised) 5 Business Days – Seating Plans / Placecards / Table Cards
How secure is shopping in the Online Shop? Is my data protected?
We have a Security Certificate on our Website to secure your information.
Depending on what items are ordered will depend on the Refund amount. All artwork / design time will be fully charged for. All freight charges incurred will not be refunded. If printing has started there is No Refund. If ordering items like Envelopes / Pre Made Items / Laser Cut Covers, we have an exchange policy upon checking the items. This is at our discretion if accepted there is a re-stocking charge of $15 or 6% of the entire order (freight additional) (whichever is greater) – non refundable creditcard charge/restocking/administration, freight incurred is not refundable, this will be deducted from your payment, with balance refunded. (if consultation or quoting is involved there is a minimum charge of $30 non-refundable)
firstname.lastname@example.org click click here Please provide: Your Name: Contact Phone Number: How many invitations you are wanting (remember invite per couple not per person): Design Number(s) (if combining): Size / Shape – Flat – Gatefold etc..: Single Side / Double Side: Bespoke, Concept Ideas that you have (photos): PRINT READY PDF, If you have your artwork ready to print, please email this through. (if total email is over 12mb please dropbox it to us email@example.com) or Google Drive (please make sure link is shared)